Contact Us

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Melbourne, Victoria

+61 (0) 418 545 799


Emergency Response


  • Be available to respond to students and stake holders who are members of 24/7 Care & Response Service 24 hours a day 7 days a week.  

  • Be available to offer immediate advice or where necessary attend and physically assist with the situation confronting students and or stakeholders.

  • Ensure follow up expertise services are made available as required.

  • Ensure staff are available to provide follow up advice as necessary.

  • Ensure all contact made with students and stakeholders is documented.

  • Liaise with all relevant enforcement agencies as any ongoing inquiries are conducted.

  • Be available to provide Independent Advocacy and support for issues such as bullying and domestic violence.  

  • Be available to provide assistance with consumer protection.  

  • Provide personalised on line Security & Safety Report/Safety Plans from country of origin so as to make informed decisions prior to departure.

  • Protect work rights & where necessary provide assistance regarding Fairwork Australia.

  • Where necessary ensure appropriate medical and emotional well-being services are made available.

  • Legal Services & referrals.

International Student Care, 

Melbourne, Victoria, Australia

email: [email protected]

Ph: +61 (0) 418 545 799



©2016 International Student Care. All rights reserved